Booking Policies
Reservations
Every reservation at Casa Lecanda requires a 50% payment of the total stay at the time of confirmation. The remaining balance will be settled upon arrival. The reservation is only considered confirmed upon receipt of the corresponding payment receipt.
Rates & Taxes
All published rates include VAT and the Lodging Tax (ISH). The rate is per room per night for the number of guests indicated.
Check-in & Check-out
- Check-in: from 3:00 PM
- Check-out: before 12:00 PM
- Early check-in or late check-out subject to availability and may incur an additional charge
Cancellation Policy
- More than 30 days before: full refund of the deposit
- Between 15 and 30 days: 50% refund of the deposit
- Less than 15 days: no refund
- No show: 100% of the first night will be charged
For cancellations or modifications, contact reservations@casalecanda.com or call (999) 928 0111.
Modifications
Changes to dates or room type are subject to availability and the rate in effect at the time of modification. Casa Lecanda reserves the right to adjust the rate in case of requested changes.
General Policies
- Casa Lecanda is an adults-only boutique hotel; minors under prior consultation
- Pets are not allowed
- Smoking indoors is prohibited
- Damage to the facilities will be charged to the responsible guest
- The hotel reserves the right of admission
Reservations Contact
Email: info@casalecanda.com
Phone: +529999280112
WhatsApp: +529998024305